Obviously, our website is AMAZING, but sometimes you just want to talk to a real person!
Well, your wish is our command!
Here's your options:
- Visit the Ballarat Visitor Information Centre at the Ballarat Town Hall (225 Sturt St). The centre is open weekdays 8.30am–5pm plus weekends and public holidays 10am–4pm (except Christmas Day)
- Visit the Ballarat Botanical Gardens Information Centre (401–405 Wendouree Pde, Lake Wendouree). The centre is open 11am–4pm daily (except Christmas Day)
- Call 1800 44 66 33
- Email hello@visitballarat.com.au
All of the above are staffed by our super knowledgeable team who know their stuff when it comes to the Ballarat region!
Plus, there's plenty of brochures and maps to get your hot little hands on and the team can also help you book tickets to some top Ballarat attractions.
What else you'll find at the Ballarat Visitor Information Centre
- Acknowledgement of Country Mural by First Nations artist Deanne Gilson. Titled Mundi-gurrk and Wurring, wurring Family Gathering by the Biyal, the mural consists of 20 paintings by the Wadawurrung artist which have been printed across 220 metres of vinyl
- The Made of: Ballarat shop, which showcases the region's incredible artisans and producers
- Free visitor parking (including limited caravan/large vehicle spaces in Bath Lane)
- Free Wi-Fi and powerpoints for charging your devices
- Accessible toilet and Adult Change Facility
- Plus, you can soak up the history of the beautiful Ballarat Town Hall, of course!
What else you'll find at the Ballarat Botanical Gardens Information Centre
- The stunning Ballarat Botanical Gardens and Robert Clark Conservatory
- A selection of products from the Made of: Ballarat shop
- Dedicated caravan/long vehicle parking in Nursery Dr (off Wendouree Pde)
- Free Wi-Fi and water refill station
- Public toilets
