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We are currently expanding our Visitor Information Centre service team and are searching for volunteers to join us. If you love Ballarat, have a background in customer service, and are keen to share your knowledge, then we would love to hear from you!

Key Selection Criteria

  • a passion for, and some knowledge of, ballarat and its tourism industry.
  • well-developed customer service skills in order to provide excellent face-to-face customer service to visitors in the ballarat and buninyong visitor information centres.
  • computer skills – you will need to be proficient and confident using word, excel and outlook
  • good written and oral communication skills
  • the ability to safely participate in the duties and responsibilities of the role

To apply:

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Visit Ballarat is supported by the City of Ballarat