We are currently expanding our Visitor Information Centre service team and are searching for volunteers to join us. If you love Ballarat, have a background in customer service, and are keen to share your knowledge, then we would love to hear from you!
Key Selection Criteria
- a passion for, and some knowledge of, ballarat and its tourism industry.
- well-developed customer service skills in order to provide excellent face-to-face customer service to visitors in the ballarat and buninyong visitor information centres.
- computer skills – you will need to be proficient and confident using word, excel and outlook
- good written and oral communication skills
- the ability to safely participate in the duties and responsibilities of the role